Dover Pools takes great pride in offering outstanding customer service, and we’d love to know what your experience was like. We invite you to take a few moments to read through the reviews from some of our delighted customers to learn about their experience with us.

From 332 reviews
april tiger
april tiger

Great service great team work!!! Can’t beat the popcorn!!! Walked in, was promptly greeted and asked how they could help.I was glad to see they hadn’t sold out of the Beatbot and purchased it along with some chlorine tablets and got 20 …

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via Google
Alisa Fiorelli
Alisa Fiorelli

Very professional and polite makes everything easy

Response from business owner

Thanks a bunch for your kind words, Alisa. It's reviews like this that make us at Dover Pools excited to come into work every day.

via Google
Brian Bailey
Brian Bailey

Always enjoy going to North Dover location. Everyone knowledgeable and extremely friendly. Always enjoy talking with them and buying from them!

Response from business owner

Thank you Brian, for the feedback and kind words.

via Google
Charles Masker
Charles Masker

We brought a new pool and the customer service at the north dover store made the whole process very easy , and stand behind us throughout the install and finish process Great job 👍

Response from business owner

Thank you so much for the feedback and for choosing Dover Pools, Charles!

via Google
Temple
Temple

They got me the right filter, quickly and 20% off. Great job.

Response from business owner

Thank you so much!

via Google
Daniel Davis
Daniel Davis

Very friendly and helpful. Bought what they showed us and Very happy with our products purchased. Thanks again

Response from business owner

Thank you so much, Daniel!

via Google
Steven Hamler
Steven Hamler

They have everything i need.

Response from business owner

Thank you for shopping with us, Steve!

via Google
Gerald Trackey
Gerald Trackey

Great service everytime I go in there, they are very nice too

via Google
Lawrence
Lawrence

First class in parts and very good with getting that pool crystal clear for the kids. They know pools and have been in the business forever. Very good prices with good people. Also test your water for free.

via Google
Dave Nemec
Dave Nemec

Associate was very helpful, and helped me with my needs.

via Google
Mike
Mike

We have been going to Dover Pools for our pool and hot tub chemicals for a while now. They test our water for free and always have what we need. They are very knowledgeable and friendly to deal with. Highly recommend!

via Google
Jeffrey Barton
Jeffrey Barton

The people at Dover pools are extremely knowledgeable. They are very friendly and very helpful. Great store.

via Google
Cletus Spaeder
Cletus Spaeder

Very professional and extremely knowledgeable.

Response from business owner

Thank you so much, Cletus!

via Google
Ed Poling
Ed Poling

Fast, easy service with a smile.

Response from business owner

Thank you, Edward!

via Google
Kim Mendoza
Kim Mendoza

Attendants were able to supply exactly what I needed. And when I wasn’t sure, they explained both products to me.

Response from business owner

Thank you for the feedback!

via Google
Rebecca Matysiak
Rebecca Matysiak

Top Notch customer service, always goes above and beyond!! Great selection of products!! Would give 6 stars if possible!!

Response from business owner

Thank you so much, Rebecca, for the kind words and review!

via Google
Robert Price
Robert Price

Courtesy, Knowledgeable sales people

Reasonable Prices, many in stock chemicals for pools and spas

Highly recommend.

Response from business owner

Thank you very much, Robert!

via Google
Wanda
Wanda

The staff at Dover pools is always helpful. No matter what your pool issues are they know how to get your pool water crystal clear. We have been going there for 30 years and they have never let us down.

Response from business owner

Thank you so much, Wanda, for shopping with us!

via Google
Shelby Niezgoda
Shelby Niezgoda

2 young guys who waited on me were kind and helpful.

Response from business owner

Thank you so much!

via Google
Phyllis Chase
Phyllis Chase

The staff at the north dover pools are always eager and ready to help and answer questions. They are always polite and have smiles on their faces.

Response from business owner

Thank you so much for the kind words, Phyllis!

via Google
Joanna Wilson
Joanna Wilson

Dover Pools provides friendly and excellent customer service, as well as high quality products. My family has frequented the Dover stores for decades, and would recommend them to everyone! Shout out to Chris who helped me today.

Response from business owner

Thank you so much, Joanna, for taking the time to review your experience. We appreciate you for being such a loyal customer.

via Google
Robert Davis
Robert Davis

Very knowledgeable and friendly.

Response from business owner

Thank you, Robert!

via Google
Kimberly Johns
Kimberly Johns

The staff at North Dover Pools are very knowledgeable and pleasant . I’ve been going to this location for years and highly recommend them.

Response from business owner

Thank you so much, Kimberly!

via Google
Matt Scotti
Matt Scotti

Everyone is always friendly and always helpful. I've been going for years and even though there are closer pool stores by my house I go further to go to Dover Pools. Highly recommend

Response from business owner

Thank you so much, Mathew, for choosing Dover Pools!

via Google
karen Reilly-Morton
karen Reilly-Morton

Great staff… very helpful

Response from business owner

Thank you very much!

via Google
Barbara Hurley
Barbara Hurley

When I go to dover pool they get what I need and even haul it to the car. I am 74 and have a heart condition some days I cannot even go outside. Five stars for them. They have gone the extra mile to make my visit there easier.

Response from business owner

Thank you so much for the kind words and for choosing Dover Pools!

via Google
Barb Wallace
Barb Wallace

Always professional and helpful

Response from business owner

Thank you, Barbara!

via Google
Gregory Moore
Gregory Moore

Great customer service thanks guys

Response from business owner

Thank you, Greg!

via Google
Joy Lundahl
Joy Lundahl

We just love our hot tub from Dover Pools. We had excellent service, a great sales rep, and an amazing spa experience!

Response from business owner

Thank you so much, Joy! We are happy to hear that you are loving your hot tub.

via Google
Susan Bonwill
Susan Bonwill

Costumer service excellent

Response from business owner

Thank you Susan!

via Google
Shelia Addye
Shelia Addye

The store was very professional clean. and was very quick to help… I found what I needed…

Response from business owner

Thank you so much Shelia!

via Google
Charles McCall
Charles McCall

Very knowledgeable and friendly service.

Response from business owner

Thank you, Charles!

via Google
Booker Evans
Booker Evans

Great prices and outstanding customer service. Staff were friendly and helpful. They even carried the supplies to my vehicle.

Response from business owner

Thank you so much, we are happy to help!

via Google
Nichole Pennisi
Nichole Pennisi

Great team! Knowledgeable, helpful and friendly. Always willing to answer questions and help you learn about your pool 😀

Response from business owner

Thank you so much, Nichole!

via Google
Mike Hoffmann
Mike Hoffmann

As always the staff was very helpful and friendly.

Response from business owner

Thank you, Mike!

via Google
S Saunders
S Saunders

Dover Pools has truly set the standard when it comes to customer service. Their team consistently goes above and beyond—not just to assist you with your pool needs, but also to educate you on proper pool maintenance. They take the time to …

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Response from business owner

Thank you so much for the review and kind words!

via Google
Rachel Koller
Rachel Koller

Good customer service. They’ve always been able to answer any questions and help me figure out what to do for our pool.

Comparable prices as well as discounts. 100% recommend this store.

Response from business owner

Thank you very much, Rachel!

via Google
Tracey Lundblad
Tracey Lundblad

Great advice for maintaining my pool.

Response from business owner

Thank you so much, Tracy!

via Google
Kim Combs
Kim Combs

Always friendly, knowledgeable, and eager to help.

Response from business owner

Thank you so much, Kim!

via Google
Dan Eastburn
Dan Eastburn

Every time I go into Dover Pools the staff is very helpful. They do not try to upsell me something I do not need unlike the big chain stores.

Response from business owner

Thank you so much, Dan! We are happy to help.

via Google
Filomena Johnson
Filomena Johnson

Helpful, cheerful, efficient! Nice store — good service.

Response from business owner

Thank you so much for the review!

via Google
Bruce Macolley
Bruce Macolley

Customer service, as always, is excellent. They are always offering suggestions and helpful advice about managing our hot tub.

Response from business owner

Thank you so much Bruce and Nancy!!!!

via Google
Daniel Rogers
Daniel Rogers

Very knowledgeable, Good prices , good inventory.

Response from business owner

Thank you so much, Dan!

via Google
Rujay Curry
Rujay Curry

The young men were very knowledgeable, pleasant and helpful.

Response from business owner

Thank you very much for the review!

via Google
Dave Wolanski
Dave Wolanski

Dover Pool staff are always friendly and helpful

via Google
Matt P
Matt P

What a pleasant experience every time I step foot in the door I’m greeted and get 1on1 assistance on anything I need assistance in with.

Response from business owner

Thank you so much Matt!

via Google
thom carr
thom carr

Top shelf service as always! Products in stock. Always worth the ride from my house in Townsend

Response from business owner

Thank you so much for choosing Dover Pools!

via Google
Mercedes DeGroat
Mercedes DeGroat

Friendly staff. Reasonable prices

Response from business owner

Thank you very much, Mercedes!

via Google
Joe Maa
Joe Maa

Great place. Chris was super !

Response from business owner

Thank you so much Joe!

via Google
Heather Milne
Heather Milne

Helped me through the process of choosing the right pool, installation, and making sure I understood how to take care of the pool and chemicals! Thank you so much!

Response from business owner

Thank you for choosing Dover Pools Heather!

via Google
Eileen Knox
Eileen Knox

Staff were very helpful and knowledgeable and took the time to explain to me how to put together the spa cleaner I purchased. Highly recommend

Response from business owner

Thank you so much Eileen!

via Google
william wandless
william wandless

Never disappoint. Analysis of water is always right on. I buy from them what is recommended. Today. Water was fine , so didn't need a thing and no charge for analyzing water.

Response from business owner

Thank you so much for the review William, we appreciate you!

via Google
Thomas Ragonese
Thomas Ragonese

Great help from the guys at Dover Pools on State Street.

Response from business owner

Thank you so much Thomas!

via Google
Barbara Samson
Barbara Samson

Great customer service! The staff was helpful with choosing the robotic pool cleaner, shared insights and how to obtain rebate. Also, they had the item on sale!

Response from business owner

Thank you for the great feedback! We appreciate you.

via Google
Amy McCarthy
Amy McCarthy

This past weekend we traveled to Dover Pools to get some help for an inground pool that would not clear up. After having our water tested a week prior at Ace Hardware, purchasing all of their recommended chemicals, treating our pool, …

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Response from business owner

Thank you Amy for choosing Dover Pools. We are happy to help and glad to hear that your pool cleared up.

via Google
Brandon Victory
Brandon Victory

Customer service was fantastic!

Response from business owner

Thank you Brandon, we appreciate you!

via Google
Catherine
Catherine

The staff at Dover Pools is always extremely helpful. I find that the products they sell work very well for me, and their prices are competitive.

Response from business owner

Thank you, Catherine! We are happy to help and appreciate you.

via Google
Deborah Cain
Deborah Cain

People were very friendly and extremely helpful. They had everything I needed.

Response from business owner

Thank you Deborah for the review!

via Google
Frederick Janssen
Frederick Janssen

Helpful staff and reasonable pricing.

Response from business owner

Thank you for the review!!

via Google
Cathy Filliben
Cathy Filliben

Great service!

Response from business owner

Thanks so much Joe and Cathy!!

via Google
Donna Lozzi
Donna Lozzi

Very friendly and had what I needed.

Response from business owner

Thank you Ed & Donna for the review!!

via Google
Amanda Watkins
Amanda Watkins

Very helpful and great attitude! Location was very clean and easy to find everything you could possibly need. We will definitely visit this location in the future.

Response from business owner

Thank you for choosing Dover Pool Amanda!!

via Google
Tony Guido
Tony Guido

They are always friendly, knowledgeable and I always leave happy and reassured of how they were able to assist me

via Google
TJ BIII
TJ BIII

Great customer service. Correct advice when you need to treat your pool. No pressure when it comes to purchases.

via Google
Tasha Terrigno
Tasha Terrigno

Amazing staff always helpful!

Response from business owner

Thank you Tasha!!

via Google
Cindy Vieira
Cindy Vieira

Everyone is so nice and so helpful!!

Response from business owner

Thank you Cindy!!

via Google
Mandy Swaney
Mandy Swaney

Dover pools in Dover is very large compared to milford! They had a lot of selections and were very helpful!

Response from business owner

Thank you Mandy for shopping with us!!

via Google
Robert Cummins
Robert Cummins

Lot's of pool supplies.

Response from business owner

Thank you for choosing Dover Pools Robert!!

via Google
BARKLEY’S BBQ
BARKLEY’S BBQ

Excellent service, very professional. Answerd every question with patience

Response from business owner

Thank you Terrell!!

via Google
Brandi Colbert
Brandi Colbert

The staff is professional and knowledgeable about the products.

Response from business owner

Thank you Brandi!!

via Google
Nicole Dezoice
Nicole Dezoice

Great service very Pleasant and knowledgeable

Response from business owner

Thank you Nicole!!

via Google
Michael Kozikowski
Michael Kozikowski

I was very pleased with the impeccable customer service that I received from Brandon regarding maintenance of my Endless Pool.

Response from business owner

Thank you very much Michael, we are happy to help!!

via Google
Angela Marie
Angela Marie

The manager Austin & his team went above and beyond to assist me in finding the right above ground pool ladder. His team even loaded it up in my vehicle and because of the last step of the ladder, it had to be taken apart and they did …

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Response from business owner

Thank you so much for the kind words Angela!! We are happy to help.

via Google
Reagan Paquette
Reagan Paquette

Quick & professional service, had everything I needed for my pool. Also answered all my questions. Thanks

Response from business owner

Thank you Reagan!

via Google
Cindy McGuire
Cindy McGuire

Always friendly staff. And normally have anything that we need.

Response from business owner

Thank you for the feedback Cindy!

via Google
Miguel Rosado
Miguel Rosado

Jen is always there when needed

Response from business owner

Thank you Miguel! Jen is awesome!

via Google
harry misichronis
harry misichronis

Great service

Response from business owner

Thank you Harry!

via Google
Michael Gray
Michael Gray

Great friendly service

Response from business owner

Thank you Michael! We appreciate the feedback!

via Google
Alan Petticrew
Alan Petticrew

Austin provided great service and product knowledge. Thanks

Response from business owner

Thank for you the feedback Alan!!

via Google
Beatrice Eggers
Beatrice Eggers

My 1st time in this location (I always go to "Dover Pools) and I wasn't disappointed! I immediately joked with the rep, he was greeting me as I came in. Yes, it's late in the season and not very busy, but I was (as usual) made to feel …

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Response from business owner

Thank you Beatrice for shopping with us!!

via Google
Anita Henry
Anita Henry

Every time I visit Dover Pools they have all the supplies I need. Nothing has to be ordered and I appreciate that. It gives me much more time to ENJOY my hot tub!!! Thank you Dover Pools.

Response from business owner

Thank you so much Anita!! We are so happy to hear you are enjoying your hot tub!!

via Google
Bryan Moquin
Bryan Moquin

Friendly and knowledgeable associates, fairly priced items and great locations!

via Google
Patti Tonkon
Patti Tonkon

Always helpful and professional.

via Google
Kevin Cavell
Kevin Cavell

Very knowledgeable and professional at testing the water

via Google
Mike Sampere
Mike Sampere

Very friendly staff, competitive prices, and the staff doesn't hesitate to answer any questions.

via Google
Richard Wilson
Richard Wilson

Always have what I need

Response from business owner

Thank you Richard!

via Google
Christopher Tyre
Christopher Tyre

From the initial greeting by Katie – friendly, knowledgeable, helpful, and all around professional to the delivery by “BAMA – Joe” – we highly recommend Dover Pools for all you hot tub needs!!

via Google
Wayne Birk
Wayne Birk

Great staff! The prices are ridiculous since COVID.

via Google
Roland Kelly
Roland Kelly

always helpful

via Google
yvonne russell
yvonne russell

very nice experience.

via Google
bklynbutcher
bklynbutcher

Great customer service

Response from business owner

Thank you for the feedback!

via Google
Temple Carter
Temple Carter

Have always had a good experience getting what I need there!

via Facebook
stephen Basler
stephen Basler

Always helpful staff! Great experience from purchase through maintenance.

Response from business owner

Thank you for the feedback Stephen!

via Google
Blair Greentaner
Blair Greentaner

They have have everything you could ever need or want. Katie is always pleasant and very helpful. Her staff is well trained and very knowledgeable on all of there products.

Response from business owner

thanks so much Blair!

via Facebook
Nick Sebastian
Nick Sebastian

The folks at Dover Pools have always been great to work with. They test my water and tell me what chemicals I need to keep it crystal clear. If they are out parts and fittings they order them for me and call me when they come in. Great …

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Response from business owner

Thank you so much for the feedback!

via Google
Lana Larson Gillespie
Lana Larson Gillespie

The employees at the Seaford store are very nice and informative. They are helpful with their knowledge about pool maintenance. The store seems well stocked with our needs for the Season. Gail worked with us and was very helpful with our …

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via Facebook
Shelly Burrowes
Shelly Burrowes

Very helpful and caring to your needs. Knowledgeable of their speciality. Great customer service, makes pool shopping exciting.

via Google
Xxkatie gachalifegirlXx
Xxkatie gachalifegirlXx

Steve is very helpful and patient..Definitely a wonderful crew..great place to go..

Response from business owner

Thank you so much for the feedback! We are happy to help.

via Google
Terri Hamilton Lambdin
Terri Hamilton Lambdin

Every time we go to Dover Pools in Seaford the employees are always very friendly and helpful. We highly recommend this store.

via Facebook
Christopher Lopez
Christopher Lopez

good service the help me with a water test sample and the recommended all products that I need to finish my pool good people professional

via Facebook