Customer Reviews

We always have great service at Dover Pools!! They are knowledgeable and answer questions easily and competently. We have used them for a number of years and would not go anywhere else. Thank you to each and every employee for being so …

So far everything has been great . The people are great and worked with me so I didn't have to drive up there. I'm only given four stars right now because the pool is installed yet. I'll finish my comments after the pool is up and hopefully…

I walked into Seaford location, a sample of my pool water in tow. I was trying to balance my new pool water. The gentleman

behind the counter took his time with me explaining the hows, when, why's of water chemistry as if it was my first …

Customer service always wonderful and fast

Knowledgeable and friendly staff

Very helpful as always

Had a product I needed and Quick checkout.

Dover pools sent over their in ground pool cover personnel. The people were so nice. They answered all our questions. They installed a loop loc cover and it looks great. Very satisfied with their work.

Sherry In Service is always wonderful!!

Great service and friendly!

We have always used Dover Pools. Always good service and nice staff.

Excellent service!

I've visited the Dover and Seaford stores in the past few months. Both experiences were exceptional in customer service. The two different employees were both extremely helpful and assisted me in finding solutions to my situation.

Obviously…

The young man was very Friendly and helpful. I didn’t feel pressured to buy anything I didn’t need.

(Translated by Google) Excellent service and their guidance was a great help to me.

(Original)

Excelente trato y su orientación fue de gran ayuda para mí .

I have always enjoyed shopping at Dover pools. Customer service is awesome.

Let me start off by saying I have a kiddo who does not walk well because of her disability so a lot of the times I carry her to make the chores of the day a little bit quicker… however, she is almost as tall as me.

Today could not have …

We went into Dover pools today in Seaford Delaware and was assisted by a guy name Owen. We received great service, Owen answered all our questions and was a great help. Will definitely be back!!

Always friendly, helpful and courteous. Wouldn't go anywhere else

Always helpful and carries wide variety of pool stuff. Plus calls me to offer 20% discount dates and saves me dollars where possible. Love this store!

I was verry pleased that Dover pool backed their product and refunded my lost in pool chemicals. Their employee was verry knowledgeable and polite. I will continue to use Dover pools in the future.

This was our second stop at a pool place in Seaford, won’t name the other one… however, the quality of service makes Dover Pools in Seaford as stand out! I highly recommend this top notch business. I also want to send high praises to the …

Great service for pool upkeep with decent prices

Always helpful and polite!

As soon as I walked in a young gentleman helped me immediately… found exactly what I needed. This is my go to for anything I need for my pool! Thank you guys!!!

Super service, very friendly. The nice lady who assisted me, knew how to fix my pump issue. I was impressed that she physically showed me how to change the hose dementions.

Staff is friendly, knowledgeable, & helpful.

The Seaford location is awesome! I highly recommend them, they're always friendly & helpful.

Salisbury location, not so much...

All staff members were friendly and extremely helpful

Great service friendly staff get you what you need to keep your pool water clean

Thanks for your help

As always the Dover people are out to help. Of course they want to make money but they go out of teir way to save you money where they can we bought our pool from them and we buy our supplies from with a perfered customer discount. I’ve had…

Always helpful. Thank you.

Always helpful. Thank you.

Nice people ,they want to help you.

𝙻𝚘𝚟𝚎 𝚝𝚑𝚒𝚜 𝚜𝚝𝚘𝚛𝚎! 𝚃𝚑𝚎𝚢 𝚑𝚊𝚟𝚎 𝙴𝚅𝙴𝚁𝚈𝚃𝙷𝙸𝙽𝙶 𝚢𝚘𝚞 𝚗𝚎𝚎𝚍 𝚊𝚗𝚍 𝚠𝚊𝚗𝚝! 𝙿𝚘𝚘𝚕 𝚌𝚑𝚎𝚖𝚒𝚌𝚊𝚕𝚜 𝚝𝚘 𝚏𝚕𝚘𝚊𝚝𝚜, 𝚏𝚕𝚊𝚐𝚜 𝚝𝚘 𝚍𝚘𝚘𝚛 𝚖𝚊𝚝𝚜!! 𝙵𝚛𝚎𝚎 𝚙𝚘𝚙𝚌𝚘𝚛𝚗 𝚊𝚜 𝚠𝚎𝚕𝚕!! 👍👍

Super friendly and knowledgeable. My go to for all of my pool supplies.

Good service. Able to get me in & out. The sales person was great to deal with & knowledgeable & friendly!

Always helpful

Very helpful young man. Found everything I needed fast.

Corey will be miss. My condolences to his family and coworkers.

Great customer service ! Always have the product I'm looking for which is greatly appreciated.

We came to have our water tested after opening our pool and the girl who i wish I remembered her name was so informative of all the questions I had for her. Outstanding service and very pleasant.

Good selection of pool supplies and nice discounts with the spring pool opening sale

Always good friendly service. Nice selection of pool and spa supplies. RIP Corey. You are truly missed.

Excellent service & advice

Had problems with a bad pump and filter they directed me in the direction of sand filter and a good pump now pool us flowing good will recommend

Very clean and very good service

Friendly service, had the hard to find parts, great place to shop

Staff were very helpul.

Quick service....had what I need in stock!

Their prices are becoming more competitive...glad to see it!

After spending almost $500 I would have thought the older gentleman helping could at least smile and say thank you. Definitely didn’t seem to like his job?

Great people to work with, have what you need at a fair price. Have been using them for many years. Very helpful and knowledgeable.

Gayle gave excellent service.

Great service and very friendly people and lady explained the different chemical instructions and options. Highly recommend

Excellent customer service and great prices!

Get my spa water tested here. Friendly and knowledgeable staff

Gail was very helpful. It’s for sure my new pool place!

We bought our spa from the location in Seaford. Professional installation, nice store staff that test your water and sell any chemicals you need.

My experience with Dover pools is always been excellent associates are always willing to help even with carrying out products to my car no complaints here.

Very helpful and knowledgeable regarding my needs. Will recommend in the future

Shopping for a hot tub, stopped into Seaford store. Annika come up to say hello and we talked with her for 45 minutes. Very friendly and knowledgeable about all the different models and brands. Advised us to check out the Dover stores to …

They know the product and gave me information that I could understand.

Very friendly and helpful. Thank You!

Always greeted by staff and the store is fully stocked with everything I need. Wish you could open one in Millsboro also for all of us in southeast Sussex county. Tks for your help this "pool season"

8/31/24 Great customer service. Had to close my daughter’s pool early this year and parts were needed. Dover Pools has now become our pool supply store.

5/25/2024 Great! Had just what we needed and more. Dover Pools will now have our …

Helpful service and pleasant sales people. 😄

Seaford store, every associate is very polite, knowledgeable, and helpful when I walk through the door. I have and will continue to highly recommend others to shop at this Dover Pool store. Ask for Miss Gale she’s the best.

Amazing customer service!

As always great service been doing business there for years

I love Dover pool. They always greet you once you walk into the store! Always willing to help you find anything you may need!

(Translated by Google) Excellent. Olivia's service today, both in terms of the guidance she provided and her kindness, was outstanding. Thank you for everything.

(Original)

Excellent. El trato de Olivia hoy en cuanto a la orientacion que …

Awesome experience. Staff was friendly and very helpful.

We are on our second year coming to Dover Pools in Seaford. We purchased a home that had an above ground pool. First time pool owners here and we had no clue- but Olivia & Cory I can’t say enough about these 2. They always have a smile , …

Going to Dover Pools today, I had just opened my pool and knew nothing about what chemicals I needed. Using the water sample I had brought, I was told what I needed. I feel confident that the pool will be great this summer. Thanks!

First time going in there and I will only ever go back to them. So helpful and easy work with. Helped answer all my questions!!

brought water sample, they tested, they provided a checklist and products needed – simple

Very friendly staff. Corey the manager always goes above and beyond to ensure satisfaction and is extremely knowledgeable. Highly recommend.

Great service

Received the help I needed

Excellent customer service.

They went above and beyond

I just had a very nice visit to Dover Pools in Seaford. I needed my pool water tested and information about changing to a salt system. It was around lunch time when I got there and there was another customer in line ahead of me. I was …

Always Outstanding customer service !!!

The young girl with glasses was very helpful!

Corey and his team are fabulous to work with at the beginning of pool season.

Knowledgeable, helpful and beyond, and welcoming. They get each and every customer's needs taken care of in a timely manner.

Corey makes sure all of our needs …

Very helpful young men. Had exactly what I needed

Everything in stock that we needed.

Big selection, helpful staff, great prices. Can't ask for more.

Very friendly and helpful

The staff was very helpful to this first time pool owner!

They were very helpful with my pool needs

Very pleasant and helpful. She even took the chemicals out to my car and loaded them for me.

The only place I’ll buy my pool chemicals and equipment. Very helpful and knowledgeable staff.

Well stocked and plenty of employees to assist.

Dover Pools is always well stocked. Staff is knowledgeable and eager to help. My parents bought an in ground pool from them (Randy) in 1976. I have purchased 2 hot tubs and a pool from Dover Pools. I have not been disappointed.

Kind friendly staff. Helped me load the chemicals. Detailed water test provided.

Buying a hot tub for the 1st time has so many options . After visiting 4 hot tub companies we ended up buying from Cory at Dover Spas. .Cory listened to all of our concerns as we explained what features we were looking for . Because we are…

Always helpful!

The young woman helping me was very knowledgeable and helpful on the parts for my hot tub. Everything I needed was in stock, it was a pleasant experience.

Was given a nice discount and everything was explained very well to me about the chemicals to add in and how much. If I forget, just give them a call and they will be glad to help.