North Dover Customer Reviews

Staff members were very helpful with all my pool needs. Been going there for the past 5 years, very satisfied with their business.

Ryan and Jeremy were great. Pool cover removed, folded nearly and bagged and ready for the fall (a long way off). Thank you!!

Great store. They have everything in stock. Plus they are very knowledgeable and don't try to upsell you on anything you don't need

Dover Pools is our go to spot. They are very knowledgeable and a great help.

Very helpful staff Chris was great!

The staff at Dover pools is always helpful. No matter what your pool issues are they know how to get your pool water crystal clear. We have been going there for 30 years and they have never let us down.

Very knowledgeable and friendly.

The staff at the north dover pools are always eager and ready to help and answer questions. They are always polite and have smiles on their faces.

The staff here is always so supportive and helpful!

Great service great team work!!! Can’t beat the popcorn!!! Walked in, was promptly greeted and asked how they could help.I was glad to see they hadn’t sold out of the Beatbot and purchased it along with some chlorine tablets and got 20 …

Very professional and polite makes everything easy

Always enjoy going to North Dover location. Everyone knowledgeable and extremely friendly. Always enjoy talking with them and buying from them!

We brought a new pool and the customer service at the north dover store made the whole process very easy , and stand behind us throughout the install and finish process Great job 👍

They got me the right filter, quickly and 20% off. Great job.

Very friendly and helpful. Bought what they showed us and Very happy with our products purchased. Thanks again

They have everything i need.

Great service everytime I go in there, they are very nice too

First class in parts and very good with getting that pool crystal clear for the kids. They know pools and have been in the business forever. Very good prices with good people. Also test your water for free.

Associate was very helpful, and helped me with my needs.

We have been going to Dover Pools for our pool and hot tub chemicals for a while now. They test our water for free and always have what we need. They are very knowledgeable and friendly to deal with. Highly recommend!

The people at Dover pools are extremely knowledgeable. They are very friendly and very helpful. Great store.

Very professional and extremely knowledgeable.

Fast, easy service with a smile.

Attendants were able to supply exactly what I needed. And when I wasn’t sure, they explained both products to me.

Top Notch customer service, always goes above and beyond!! Great selection of products!! Would give 6 stars if possible!!

Courtesy, Knowledgeable sales people

Reasonable Prices, many in stock chemicals for pools and spas

Highly recommend.

2 young guys who waited on me were kind and helpful.

Dover Pools provides friendly and excellent customer service, as well as high quality products. My family has frequented the Dover stores for decades, and would recommend them to everyone! Shout out to Chris who helped me today.

Very knowledgeable and friendly.

The staff at North Dover Pools are very knowledgeable and pleasant . I’ve been going to this location for years and highly recommend them.

Everyone is always friendly and always helpful. I've been going for years and even though there are closer pool stores by my house I go further to go to Dover Pools. Highly recommend

Great staff… very helpful

When I go to dover pool they get what I need and even haul it to the car. I am 74 and have a heart condition some days I cannot even go outside. Five stars for them. They have gone the extra mile to make my visit there easier.

Always professional and helpful

Great customer service thanks guys

We just love our hot tub from Dover Pools. We had excellent service, a great sales rep, and an amazing spa experience!

Costumer service excellent

The store was very professional clean. and was very quick to help… I found what I needed…

Very knowledgeable and friendly service.

Great prices and outstanding customer service. Staff were friendly and helpful. They even carried the supplies to my vehicle.

Great team! Knowledgeable, helpful and friendly. Always willing to answer questions and help you learn about your pool 😀

As always the staff was very helpful and friendly.

Dover Pools has truly set the standard when it comes to customer service. Their team consistently goes above and beyond—not just to assist you with your pool needs, but also to educate you on proper pool maintenance. They take the time to …

Good customer service. They’ve always been able to answer any questions and help me figure out what to do for our pool.

Comparable prices as well as discounts. 100% recommend this store.

Great advice for maintaining my pool.

Always friendly, knowledgeable, and eager to help.

Every time I go into Dover Pools the staff is very helpful. They do not try to upsell me something I do not need unlike the big chain stores.

Helpful, cheerful, efficient! Nice store — good service.

Customer service, as always, is excellent. They are always offering suggestions and helpful advice about managing our hot tub.

Very knowledgeable, Good prices , good inventory.

The young men were very knowledgeable, pleasant and helpful.

Dover Pool staff are always friendly and helpful

What a pleasant experience every time I step foot in the door I’m greeted and get 1on1 assistance on anything I need assistance in with.

Top shelf service as always! Products in stock. Always worth the ride from my house in Townsend

Friendly staff. Reasonable prices

Great place. Chris was super !

Helped me through the process of choosing the right pool, installation, and making sure I understood how to take care of the pool and chemicals! Thank you so much!

Staff were very helpful and knowledgeable and took the time to explain to me how to put together the spa cleaner I purchased. Highly recommend

Never disappoint. Analysis of water is always right on. I buy from them what is recommended. Today. Water was fine , so didn't need a thing and no charge for analyzing water.

Great help from the guys at Dover Pools on State Street.

Great customer service! The staff was helpful with choosing the robotic pool cleaner, shared insights and how to obtain rebate. Also, they had the item on sale!

This past weekend we traveled to Dover Pools to get some help for an inground pool that would not clear up. After having our water tested a week prior at Ace Hardware, purchasing all of their recommended chemicals, treating our pool, …

Customer service was fantastic!

The staff at Dover Pools is always extremely helpful. I find that the products they sell work very well for me, and their prices are competitive.

People were very friendly and extremely helpful. They had everything I needed.

Helpful staff and reasonable pricing.

Great service!

Very friendly and had what I needed.

Very helpful and great attitude! Location was very clean and easy to find everything you could possibly need. We will definitely visit this location in the future.

They are always friendly, knowledgeable and I always leave happy and reassured of how they were able to assist me

Great customer service. Correct advice when you need to treat your pool. No pressure when it comes to purchases.

Amazing staff always helpful!

Everyone is so nice and so helpful!!

Dover pools in Dover is very large compared to milford! They had a lot of selections and were very helpful!

Lot's of pool supplies.

Excellent service, very professional. Answerd every question with patience

The staff is professional and knowledgeable about the products.

Great service very Pleasant and knowledgeable

I was very pleased with the impeccable customer service that I received from Brandon regarding maintenance of my Endless Pool.

The manager Austin & his team went above and beyond to assist me in finding the right above ground pool ladder. His team even loaded it up in my vehicle and because of the last step of the ladder, it had to be taken apart and they did …

Quick & professional service, had everything I needed for my pool. Also answered all my questions. Thanks

Always friendly staff. And normally have anything that we need.

Jen is always there when needed

Great service

Great friendly service

Austin provided great service and product knowledge. Thanks

My 1st time in this location (I always go to "Dover Pools) and I wasn't disappointed! I immediately joked with the rep, he was greeting me as I came in. Yes, it's late in the season and not very busy, but I was (as usual) made to feel …

Every time I visit Dover Pools they have all the supplies I need. Nothing has to be ordered and I appreciate that. It gives me much more time to ENJOY my hot tub!!! Thank you Dover Pools.

Friendly and knowledgeable associates, fairly priced items and great locations!

Always helpful and professional.

Very knowledgeable and professional at testing the water

Very friendly staff, competitive prices, and the staff doesn't hesitate to answer any questions.

Always have what I need

From the initial greeting by Katie – friendly, knowledgeable, helpful, and all around professional to the delivery by “BAMA – Joe” – we highly recommend Dover Pools for all you hot tub needs!!

Great staff! The prices are ridiculous since COVID.

always helpful

very nice experience.

Great customer service

Have always had a good experience getting what I need there!

Always helpful staff! Great experience from purchase through maintenance.