Salisbury Customer Reviews

Great customer service.

Staff was very helpful. Very knowledgeable and helpfully. Very friendly. Great sales too

First pool for our family, process was seamless and now the learning the pool starts!

Staff is very friendly and helpful. Love my Oxygen pool.

Knowledgeable staff and very helpful!

Great experience, very knowledgeable in what they do.

We have been opening and closing our own pool now for two seasons and we would not be able to do it without the knowledge and expertise of Dover pools employees! We have done a better job than any pool company has ever done in the past! …

Super friendly and helpful staff. I've been getting my pool supplies and chemicals from the Salisbury location for a while now. Not always the cheapest way to go but worth a little extra to have access to all the knowledge they bring. Best …

We purchased some pool supplies today at Dover Pool. Everyone was patient, polite, and extremely helpful. Highly recommend them.

Great experience! Everyone was friendly, knowledgeable, and very helpful.

Just stopped in for some 3" chlorine tablets. I was shown what they had and made my purchase. Very polite and helpful sales rep. I'll be back. Thanks.

Staff knew exactly what I needed and even gave me instructions on how to install the part I bought from them. Highly recommend!

Very nice honest people! Great experience!!

Always stocks what I need for the hottub. Friendly and knowledgeable staff.

Super-friendly and super-knowledgeable! Made the hot tub buying experience low stress. And have been there for ongoing support and guidance. Chris, Candace, and Dorian (Salisbury location) are terrific!

Always helpful and fairly priced. I use them for all my pool related needs.

Very helpful. Thanks!

Excellent customer service and knowledge of products

The staff was courteous and knowledgeable. Prices seemed a little high, but all items and accessories were in stock.

I purchased my pool from Chris, Mgr of store several years ago and have been exceptionally pleased with him and his great staff as well as their exemplary customer service! I’d give all of them, especially him a 1000 stars!

The young man that helped me was not only polite but very helpful and explained everything to me

I wasn’t able to go in to Dover Pool in Salisbury this time, but I’ve been in there but the gentleman that helped me on the phone. I called to place an order and pay for it so my godson could pick it up for me the gentleman that helped me …

Very knowledgeable, helpful, and professional.

Awesome service and great discount prices . Family’s happy for what I brought home now they can swim 😊

Great customer service! Very knowledgeable!

I have an in-ground vinyl pool and have dealt with Dover Pool for years. On 7/20/25 I took a sample in for testing. The sample indicated both iron and copper. I have not added any water since opening, prooving rain water contains metal. …

Very friendly staff. They know their products.

Perfect

Customer Service is Excellent. help you with all the questions you have about your pool

Came in and was greeted by an employee immediately who was able to answer all my questions .

Every random broken piece of pool component I pulled out of my bag , he knew what it was and where to find it. Helped me get everything I need and …

Great service explained what I needed for monthly application.

very helpful and professional.

We bought a pool from them(2025) and they were super nice and always take care of us. Customer service is always excellent. Highly recommend them.

I needed patches for my above ground pool and was told by the manager theses would work..well they sure did!! Swimming again!!!

DOVER POOLS is great don't open your Pool without them.

I am new to having a pool, they were a huge help getting me started.

They did a water analysis and gave me full instructions on how to apply the chemicals.

The staff was totally helpful in.outting me in the right course.

Very happy with the…

Dover Pools in Salisbury has always been a good experience. They sold us our hot tub last year, helped us solve a major problem a few months ago and today I stopped in for some supplies. Young man today helped me find what I was looking …

In an out within minutes. Quality customer service.

We stopped in today to pick up chemicals for our hot tub, the place was busy but had great customer service and quick checkout. A pleasurable experience.

Very informative and attentive to my needs as always!!!!

Excellent service. Very well stocked. Bought what I couldn't get elsewhere. Prices high.

Very helpful and knowledgeable, and friendly

Very good customer service… I was greeted as soon as I walked in the door… and salesman helped me find exactly what I needed… thanks

Friendly expert service.

They were great help

Chris and his team are always professional and helpful. They get what you need for your pool so that you are in and out. Great Job!

Darion was very helpful and attentive!

The Support I received today for my pool filter was greatly appreciated! I needed a part that was backorder from another Pool company in town. I was going to have to pay for the part to be installed after the holiday when the other company …

Dover Pools always helps me with professionalism. I had my water tested and needed to pick up some chemicals to finish opening my pool. Great service!!!

Was in last night and returned today with questions about the Polaris vacuum and everyone was super helpful. Especially today replacing parts and figuring out issues with the unit we had. Thanks to everyone....

Great costumer service!

The young man was knowledgable

This place is so great. Everybody is so helpful but not pushy. They offer a boatload of information and their prices are very reasonable. I love this place.

Very nice people. They got my order very fast. They even carry it to my car.

Everyone was them self great service knows a lot about everything in the store working together helpful and patience

Great Customer Service!

Very friendly and helpful…even carried everything out to my car.

The counter man was very knowledgeable very polite and easy to work with

Very helpful.

I'm looking to take down an old Walmart pool and upgrade and talked to an amazing lady named Lina and asked her if my pool will explode and go into my neighbors yard. She gave perfect instructions and my pool is now safely drained. I will …

Polite, courteous, very helpful, great hours!

They were very helpful in making sure we had all we needed

If you are looking for a pool Dover pools will make it a great experience.

Always a great experience. Friendly staff and always take care of us quickly

The Manager at the Salisbury location is always very helpful and kind.

We’re great at finding the perfect hot tub for our needs

Chris S. operates a great location. Good staff, and most of what you need is in stock!

Great from sale to delivery!

I have depended on Dover pools for all our past pool needs, and most currently our spa needs. They always listen, gladly test our water any time, explain how to care for our water and step by step instructions if it is ever out of balance. …

Had just what I needed. Quick transaction. Great service 😊

Love that they give me just what I need for my pool.

Very friendly staff and always helpful.

Staff is always knowledgeable and helpful.

The staff is very helpful and knowledgeable and polite. They always have your best interests in mind.

Very friendly and have everything you need for your pool

Super helpful! Got everything we needed in minutes and were finally able to have our 1st pool day!

The staff at Dover Pools are always helpful, friendly and professional. I visit Dover Pools about once per week and enjoy my visits.

Very helpful and friendly. Explained everything in detail plus showed how to start up and where everything was located. Hope it goes as easy when the spa arrives.

I stop by ever week to get my pool water checked. I feel like I'm family by now. Everyone treats me wonderful and I enjoy talking to the employees.

I have had the best experiences with Dover pools! From purchasing, installing and maintenance. Customer service is outstanding.

Great place and honest!

Very helpful lady. She even loaded my bags of sand in my car ! Thank to her help !

The young gentlemen 3 of them were very helpful and very knowledgeable on the chemicals I needed for my pool! Definitely would recommend Salisbury Dover Pool!!

You’re expensive but sometimes we have to come to you! I forgot to see what 5# 3” chlorine tablets are going for. I need tablets!

Great customer service and prices. Only negative comment I can make is about lack of parking.

Awesome people, hard workers full of information.

They usually have what I need when I go in there. Staff has been very friendly and helpful. Been using these folks since I had my pool. God bless!!

Nobodies perfect,but you guys are good

Workers are very nice and helpful!

Staff was friendly and knowledgeable.

Excellent customer service. Very helpful and knowledgeable

They had just what we needed for our pool and gave us their best price. Very accommodating.

Good place to go for pool supplies. Great selection for pool and spa products.

Everyone at Dover Pools in Salisbury is very polite and helpful. Got whatever I need and the prices are fair. My go to store for pool needs.

Friendly service and affordable pricing. Everything that I needed in local inventory.

Very helpful, had the part I needed and explained in detail how to install to my filter. Said call if you need any more help.

Love the crew at this store! Chris is AMAZING! I love his expertise on everything pool!

Great service. Very courteous and helpful.

Always so helpful

The associate that helped me spend time with me to find out what I needed. Store is a little chaotic but other than that five stars

Great service, knowledgeable salesman, good price, good value.